Hull History Centre exterior

Comments and complaints

Hull History Centre is run by Hull Culture & Leisure Ltd.

Whether we’re good, bad or indifferent, we want you to tell us where we are going wrong as well as when we are doing a good job. Hull Culture & Leisure Ltd takes feedback seriously and is committed to learning from customer feedback in order to improve its services.

Hull Culture & Leisure Ltd is a wholly owned Hull City Council Company. We work closely with the Council and use the Hull City Council Customer Feedback System to process all our customer feedback including formal complaints and petitions.

You can submit your customer feedback to us in any of the following ways:

  • Online, by completing and submitting the customer feedback form at the Hull Culture and Leisure website
  • By telephoning the Council’s Contact Centre on 01482 300 300
  • By writing to: FREEPOST RSJC-KKBE-ABXZ, Customer Feedback Team, PO Box 15, HU1 2AB

Download full information about the Hull Culture and Leisure Customer Feedback Process here (PDF).