From Thursday 1 October we look forward to welcoming visitors back to the Centre on a Wednesday, Thursday and Friday.
However, to enable us to ensure the safety of our visitors and staff, you will notice a number of changes to our service. There have been many issues to consider when reorganising our services, and we ask you to bear with us as we learn to operate under these new conditions.
The steps we have taken to ensure the safety of both staff and visitors comply fully with the government’s guidance on managing the risk of COVID-19 and we will be reviewing this regularly and updating our procedures where necessary.
In the first instance visits will be strictly by appointment only, and the building will be open from 10am-12pm and 2pm-4pm Wednesday to Friday.
We are opening as follows:
Thursday 1 October onwards
Select and collect for library books: Wednesday, Thursday, Friday
Wednesday & Friday: City Archives, Local Studies and University Archives material
Thursday: City Archives and Local Studies material
To identify what you want to look at please check our online catalogue
o City Archives – references beginning C
o Local Studies material – references beginning L
o University Archives – references beginning U
We are not currently able to give access to University Archives on a Thursday, but this is being kept under review.
This web page will be updated to reflect any changes to our services, including when we are able to provide access to the computers.
For your safety and the safety of other visitors and staff, in line with Government guidance , it is mandatory for anyone entering our building to wear a face covering for the duration of their visit. This includes collecting books through the select and collect service or whilst using our search room. Please come prepared with your face covering as you will not be able to use the Centre’s services without one.
- Only visit the History Centre once you have requested an appointment and received confirmation of your booking
- Accept that you will be refused entry to the building if you do not have an appointment
- Request your appointment one week ahead of your visit; we are unable to accept bookings more than one week ahead
- Only book one visit per week to allow others the chance to use our services
- Delay your visit if you are displaying any symptoms of COVID-19
- Observe social distancing whilst waiting to enter the building and throughout your visit, and use the sanitizers on site regularly
- Abide by the one-way system: enter through the Worship Street entrance and exit via Freetown Way
- Accept that the Coffee Cart will be closed and that a limited number of toilets will be available for use
- There will be no seating throughout the building except the one allocated to you
- Be patient with staff and abide by the byelaws made under Section 19 of the Public Libraries and Museums Act 1964
- Payment should be made using contactless where ever possible
- Notify us as soon as you can if you are unable to keep your booking
- Accept that any non-compliance which will put staff or other visitors at risk will result in you being asked to leave the building
Please note that following government guidance we will be keeping a temporary record of your visit for 21 days, after which it will be destroyed. Should it become necessary, we may share your details with the NHS test and trace service but we will only pass your details to the NHS if a visitor to the Centre on the same day as you tests positive for COVID-19. By following this government guidance, we are helping to reduce the risk of a local outbreak and protect our staff, visitors and the wider community.
If you have downloaded the Test and Trace app on your phone please check-in by scanning the QR code for the History Centre on the official NHS QR located at the main entrance.
If you would prefer not to visit at the current time our research service is in operation to carry out research on your behalf. It will be subject to delays due to staffing levels whilst we keep our staff safe, adhere to Government guidelines and catch up with a backlog of enquiries. Details of this service can be found here.
All services except the return of library books are bookable by phone on 01482 317500 or e-mail on email@example.com, and without a booking we will not be able to accommodate you.
Please also see our Frequently Asked Questions for more information.
If you have any items you would like to contribute to our Community Memories project could we ask that you hold on to them just a little longer while we adapt our services to the new way of working. We will put out a further call for contributions once we are able to take receipt of material. Thank you.